Maintenance Request Management Software for Residential Communities
CareHubX helps residential communities track and resolve maintenance requests faster. Residents submit issues from their phone, staff get assigned instantly, and managers get real-time visibility — replacing paper logs and WhatsApp coordination.
Maintenance Requests Shouldn't Get Lost in WhatsApp Threads
Most communities receive maintenance requests over WhatsApp or phone calls with no system to track assignment, progress, or resolution. Maintenance teams wait for instructions, residents don't know the status, and managers have no visibility.
Track Every Maintenance Request from Submission to Resolution
CareHubX gives residents a simple way to submit maintenance requests and gives maintenance teams and managers a structured system to assign, track, and resolve every issue in real time.
- Residents submit maintenance requests from their phone with photos and descriptions
- Managers assign each request to the right technician or maintenance staff
- Staff update task status in real time from their mobile device
- Residents receive push notifications as their request progresses
- Manager dashboard shows all open, assigned, and resolved requests
- Complete audit trail of every maintenance request — no paper needed
Why communities choose CareHubX
- Resolve maintenance issues faster with instant staff assignment
- Replace paper maintenance logs with a digital audit trail
- Eliminate WhatsApp coordination for maintenance requests
- Give residents real-time visibility into request status
- Track staff workload and identify maintenance bottlenecks
Key Features
Everything you need to manage your community efficiently.
Resident Maintenance Requests
Residents submit any maintenance issue from their phone with photos and descriptions.
Instant Staff Assignment
Managers assign maintenance tasks to the right technician with one tap. Staff get notified instantly.
Real-Time Status Tracking
Track maintenance request status — submitted, assigned, in progress, resolved — in real time.
Photo & Documentation Support
Residents attach photos to requests. Staff can add before/after photos and resolution notes.
Maintenance Dashboard
Real-time view of all open requests, staff workload, and resolution times across the community.
Priority & Escalation
Flag urgent issues as high priority. Get alerts for requests that exceed SLA time.
Role-Based Access
Residents see their own requests. Staff see assigned tasks. Managers see everything.
Multi-Property Support
Manage maintenance requests across multiple buildings or communities from one account.
Mobile App for Staff & Residents
No app store download. CareHubX works on any smartphone as a PWA.
Who Is This For?
Frequently Asked Questions
Ready to Manage Your Community Better?
Book a free demo and see how CareHubX can help your community reduce manual work, improve response time, and replace paper logs.
No commitment required. Our team will reach out within 24 hours.